Because we promise:
ALL FREE SHIPPING!!(Inculding international shipping for people living outside of US to get their desired items, whether it's lingerie, costumes, or clubwear) AND Fast shipping and handling to all customers (please click here to see our shipping policy)
Yes most definitely. We are still new in the lingerie business; however, we are always seeking opportunity to expand our selections and more categories, Corset, Chemises, Bras/Panties, etc. If you can't find what you like at Ling lingerie, please tell us what you wish to see at Hello@linglingerie.com, and come check back later.
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
Express Checkout Process
Easily view your order status and order history
Receive updates detailing our new styles, new images and special promotions
On the login page, click “Lost password?” and you’ll be redirected to a page where you can create a new password.
Please contact us so we can change your email address. We can change your email address, name, and address but we cannot change your order.
We accept Paypal payment. Payment methods other than PayPal are currently not accepted. Please make sure your PayPal address matches your shipping address. This is to protect both buyers and sellers.
With PayPal, you can process payments quickly and securely online.
With PayPal, you can pay with a credit card, a debit card, or bank account balance.
Once your order is submitted, you will be redirected to PayPal's website where you can make the payment.
Advantages of using PayPal
Payment is traceable. You can trace the status of your payment using your PayPal account. Noracora.com doesn't receive your credit card number or bank information (it is safely encrypted through PayPal's server), which reduces the risk of unauthorized usage.
To use Paypal, you must agree to their purchase payment agreement and terms of service.
All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment.
Any cancellation made after an order has been placed, will be subject to a cancellation fee of USD 0.50 regardless of the time the order has been placed (even if it is just a second later) as the merchant processor/credit card charges us a fee for cancellations.
Please note that any orders that have already been packed or shipped cannot be cancelled.
Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change letter "?" to "c".
Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination's customs department will have the package on hold.
Yes, we usually ship them as gift or at lower value.
The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking information on the next day as tracking information generally becomes available 24 hours after we have shipped the order. We are not responsible for delays caused by the customs department in your country.
We will email your tracking information as soon as your order has shipped. Usually you will receive the tracking number one day after we have shipped your order.
You can track your order here.
Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.
If something is still missing, please contact us immediately.
SHIPPING AND CUSTOMS
We send orders directly from our studio in China to most parts of the world, and have a particularly large customer base in the United States, Europe, the United Kingdom, Canada and Australia. If you place an order before 3pm (UTC+8), we will ship it on the same day, except weekends and holidays, and the order will be sent on the next working day. Orders after 3pm (UTC+8) will be sent on the next business day. After your order is shipped, we will confirm in the email with the tracking number of the order.
Please note that we do not ship on Saturdays, Sundays or China nationally observed holidays.*With COVID-19, we are following local health mandates and taking additional precautions to help ensure the safety of our customers and employees, including reduced staffing and extra cleaning of our warehouses. This may increase the time it takes to process and ship your order—currently up to 5 business days. Additionally, we may not be able to offer expedited shipping. We appreciate your patience and understanding.
Please contact us if you do not receive tracking confirmation after 5 business days from the day you completed your payment.
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Sorry we are not able to control it. According to our experience, only 0.03% package got taxes hit out of 10000 packages (We've been in the market since 2019).
We will help you provide needed paper work to get packages released soon.
Free shipping can be applied to orders that meet the minimum amount required, excluding discounted, sale, and oversized/overweight products. Your order will be shipped using economy shipping.
If you are not happy with your purchase and wish to return an item, please contact us within 7 days from receiving your order.
Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
For a list of final sale items, please see our Returns Policy. All returns must be in original condition with packaging intact.
All return shipping fees and other miscellaneous fees are the responsibility of the customer.
Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.
For more details, please refer to the refund policy page.
We do not allow price adjustments on previous purchases.
We are always on the lookout to collaborate with amazing bloggers! If you are a fashion blogger interested in working with us at Ling lingerie please contact: Hello@linglingerie.com and tell us about yourself. Please also include a web URL for your blog and information detailing your previous blog experience.
Yes, we do, starting from 10pcs for each item. We do bank transfer and offer Free Shipping, Great quality items! Please email Hello@linglingerie.com for further business cooperation! We are looking for local country dealers and we can send customer to your local store as well! Drop Shipping also available.